Covid-19 Alert Level 3 Update: Dispatch as normal. Delays in transit.
All orders are being shipped at level 3 and will be dispatched as quickly as possible. All provisions are being made in the warehouse to ensure this is being done safely. We are not currently experiencing any delays within our warehouse. However, there are extended delays expected in the courier network due to social distancing and a higher volume of parcels than normal moving around the country. You can find more information about what's going on at the NZ Post depots here: https://www.nzpost.co.nz/COVID-19
Please ensure you double check your address before proceeding with payment as redirections are not available at this time.
Same day delivery services are currently only available for select Auckland suburbs. This upgrade must be applied at the checkout before payment is made.
NOW SHIPPING 6 DAYS A WEEK SUNDAY TO FRIDAY
All orders are Free Shipping Nationwide:
NZ Post Courier Express – Tracking information will be emailed to you once your order has been collected from our warehouse.
Collection 4 times a day, final pick each day at 3.30pm Monday to Friday, 11:30 am on Sunday. We will process and pack your parcel within minutes of receiving your order.
Estimated Delivery Times*:
Auckland – Overnight (However many Auckland orders are be delivered the same day depending on what time the order is placed)
North Island - Overnight
South Island – Overnight (For larger parcels allow 2 business days)
Rural - +1 business day from the above times ($3.80 surcharge applies. We suggest to send to a town or workplace that is not a rural delivery address)
*Excludes public holidays and weekends. Any updates at top of page override information regarding timeframe.
Signature Required – $2 per shipment. Please ensure you do not have the 'always leave my parcel' authorisation set up at your address with NZ Post should you wish to use this service.
South Island Overnight delivery - $10 per shipment. Operates business days only.
Same Day/Evening Express delivery - $15 per shipment. Operates 7 Days a week excluding Saturday.
*Express South Island overnight delivery service available during check out. These orders are transported by air rather than NZ Post trucks.
If you don't want NZ Post to leave your parcel unattended, please select the signature required option. This is especially recommended for high value order. Neither NZ Post nor Sprint Fit are liable for parcels that are stolen, damaged or lost after an item has been delivered.
Please note: NZ Post does not operate on weekends or public holidays.
Same Day/Evening Express Shipping - Please use a residential address as delivery is between 6pm - 9pm
If you live in certain suburbs in Auckland, Hamilton, Wellington, or Christchurch, Sprint Fit can deliver in-stock products between 6pm - 9pm on the same day your order is dispatched (Sunday - Friday only).
- If you are ordering between Sunday - Friday before the cut off time, your order will arrive the same day.
- If you are ordering after the cut off time, Saturdays, or public holidays, your order will be shipped on the next business day and arrive that evening.
An additional delivery fee applies to this service. If your order is eligible for same day/evening express delivery, you will see the optional upgrade presented in the checkout. This must be selected before payment is processed.
Note: Same day deliveries are not available for business addresses, PO Boxes, or Parcel Collect addresses as these are not typically open during the delivery timeframe of 6 pm to 9 pm.
How much does it cost?
Same Day Delivery costs more than standard delivery. If you select 'Signature Required', both fees will be applicable to your order.
The Same Day Delivery upgrade is a flat rate of $15 for eligible addresses.
When do I have to order?
To receive your items the same day, you must place your order before the daily cutoff time (Monday to Friday only).
Cutoff times are as follows:
- Auckland: 3 PM
- Hamilton: 11:30 AM
- Wellington: 11:30 AM
- Christchurch: 11:30 AM
- Sunday nationwide: 11:30 AM
Out of stock products, preorders, and orders weighing more than 5kg cannot be sent using the express courier service. Large orders that don't fit in one box also cannot be sent using the express courier service.
If your delivery address is eligible for the Same Day Delivery service, you will see the option in the checkout.
If your order contains an item on presale/preorder, all items in your order will ship together when the item becomes available. Order preorder items separately if you wish to receive the rest sooner.
Click and Collect is NOT available. All orders are couriered.